Our range of services from ecommerce consulting to operational ecommerce support


Our service overview

Ecommerce consulting

Coupled with our data from Smile Analyze and our exclusive know-how in the pharmaceutical, healthcare and ecommerce sectors, we at Smile AI also offer individual consulting services. In the areas of ecommerce strategy, brand analyses and epharmacy consulting, we find the optimal recommendations and solutions for your company.


Our market-leading ecommerce teams support you for your success through:

  • Strategy: Launch and growth strategies with ROI forecasts
  • Retail Media & WKZ consulting: investment levels, allocation and optimal selection of measures
  • Customer Journey: Understanding the path of the shopper
  • New customer strategy: Optimal new customer measures
  • Launch Consulting: Planning and executing a successful online market entry
  • Competitive Benchmarking: Competitor performance & strategy

All consulting services can be found here

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You want more information about this topic?

Then contact Philipp Grund, Business Development Manager directly:

Mail: philipp.grund@smileai.de
Mobile: +49 162 2543278
Are we already connected on LinkedIn?

or feel free to contact our team.

Contact the Smile AI Team

Our service overview

Operational ecommerce support

At Smile AI, we also take an operational approach and support you in the implementation of your ecommerce measures. We carry out individual brand analyses in your desired stores and create coordinated content for your brands. In addition, we ensure an optimal online presence through structured basic optimization in the epharmacies and, if required, also take over the entire epharmacy support. We are also specialized in "Amazon and Pharma" and take over the complete Amazon management of your brands. From brand setup to Amazon account management and the placement of Amazon Ads.

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Operationally, we support you with the following services, among others:

  • Annual meetings: preparation & recommendations for action individually for each epharmacy
  • Key Account Management: Full support of the epharmacy channel
  • Content Creation: Texts & banners that work
  • Basic Optimization: Ensuring the basic online presence
  • Amazon Management: Brand setup, cleanup and support

All Operations services can be found here

You have questions? Then contact the Smile.BI team directly

Contact Smile AI

Our achievements in the areas of software, services and knowledge

All Smile AI services

Smile AI GmbH
Sonnenstraße 14
D-80331 München
Telefon +49 89 242156500